As you know by now, Gravity Forms does a whole lot of things, and now, it does one more thing. You can use Gravity Forms to host surveys.
While you could use Gravity Forms as it stands to build a survey, installing the Survey Add-on adds some new field types that are more conducive to building surveys.
The Likert field (I didn’t know what that meant either) are the fields where you can rate several items on a given scale. The scale can have as many steps as you want (say 1-5, 1-10, or extremely dissatisfied to extremely satisfied).
You can also create fields for ranking items, where you can drag and drop items into the order that you want (e.g. rank the images from best to worst) and also for ratings (e.g. rate our service on a scale of 1 to 10).
That’s all the new fields types that are available to you, but you can also use radio buttons, checkboxes, single line text, paragraph text and drop downs as survey fields. Just make sure that when you create a survey field, create it from Advanced Fields > Survey and then select the field type you want it to be.
The best thing about the add-on is the way in which it displays results. It’s so well-presented and makes reviewing the results a breeze. At a glance, you can quickly see the most common responses and get a good feel for how your users are responding. Check out this example:
I enjoyed creating surveys with the survey add-on, but for me, what really makes the add-on is how well it presents the results. It makes collecting feedback a piece of cake, and understanding the results even easier.